Privacy Policy

This Privacy Policy explains how ACM Abatement Services LLC (“ACM,” “we,” “us”) collects, uses, and shares information when you visit this website or contact us through it.

Information we collect

Information you provide. When you use the contact form on this site, you may provide your name, phone number, email address, the service you need, and project details so we can reach out to you.

Information collected automatically. When you visit this site, we may collect technical and usage information such as IP address, browser and device type, pages viewed, referring URL, and approximate location derived from IP. Much of this information is collected through Google Analytics, described below.

We do not create user accounts on this site, process payments online, display or calculate prices on this site, send marketing newsletters from this site, or knowingly collect information from children.

How we use information

We use the information we collect to:

• Notify our team of your inquiry and follow up by phone or email to discuss your project and provide an estimate
• Measure how visitors use this site and improve its content and performance
• Operate, secure, and troubleshoot this website
• Meet legal, regulatory, or insurance requirements when applicable

We do not use contact-form information to sell you third-party products or to run advertising campaigns.

Contact form

The form on this site is a contact form only. It does not generate or return an estimate, quote, or price on the website. Submitting the form sends your details to our business so the owner can reach out and discuss an estimate with you offline.

When you submit the form, we deliver those details to our business email using Resend, a transactional email service (operated by Plus Five Five, Inc.). Resend processes the message content and related delivery data on our behalf so your inquiry can reach us. Resend is not used on this site to email estimates, invoices, or marketing lists to you.

Google Analytics

This website uses Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to understand how visitors use our pages (for example, page views, session duration, device type, approximate location, and traffic sources).

Google Analytics uses cookies and similar technologies to collect this information. The data is transmitted to and processed by Google. Google may use the data in accordance with its own privacy practices.

For more about how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by controlling cookies in your browser settings.

Cookies

This site uses cookies and similar technologies as needed to operate the site and to support Google Analytics. You can control or block cookies through your browser. Blocking cookies may limit some site features or analytics accuracy.

Sharing

We do not sell your personal information.

We share information with service providers only as needed to run this website and respond to you, including:

• Cloudflare: website hosting and delivery
• Google: Google Analytics 4, as described above
• Resend: delivery of contact-form messages to our business email

These providers may process information only to perform services for us. We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.

Retention

We keep contact-form information as long as needed to follow up with you and for legitimate business or legal purposes. Copies may also exist in our email systems after delivery. Analytics data is retained according to our Google Analytics property settings and Google’s retention controls.

Your choices

You may contact us to ask about the personal information we hold about you in connection with this site, or to request that we correct or delete it, subject to any legal obligations we may have. We may need to verify your request before responding.

For Google Analytics specifically, use the opt-out options described in the Google Analytics section above.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information through this site, contact us and we will take appropriate steps to delete it.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. We encourage you to review this page periodically.

Contact us

Questions about this Privacy Policy or our data practices can be sent to edwin@acm-abatement.com, by phone at (201) 218-4206, or through our contact page.

ACM Abatement Services LLC
31 Turnberry Rd
Little Falls Township, NJ 07424